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Telebehavioral Health Training for Certification: Legal, Ethical, Technical & Clinical Best Practice
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6/2/2017 to 6/3/2017
When: June 2-3, 2017
9 a.m. to 5 p.m. each day
Where: Mount Carmel East Hospital | Siegal Center
5975 East Broad Street
Columbus, Ohio  43213
United States
Presenter: Marlene M. Maheu, PhD
Contact: Carolyn Green

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12 CE for psychologists

PLEASE NOTE: This is a 2-day conference worth 12 CE. No partial CE credit will be granted. Participants must attend BOTH days in their entirety to receive CE credit. The Ohio Psychological Association is an approved CE sponsor of the American Psychological Association and adheres to their attendance policies and guidelines as outlined at the bottom of this page. Attendees can cancel in writing before May 17, 2017 and will be subject to a $30 service charge. No refunds will be given afterMay 17, 2017.

Registration Information: (Continental breakfast and lunch are included.)

Registration deadline is May 30, 2017.

Save $20 by registering before May 17, 2017 with the Early Bird Discount!

OPA Member Fee: $220 | Non-OPA Member Fee: $300 

If you or your company is interested in exhibiting or sponsoring this conference, click here for more information.

Program Description:

Attendees will enjoy an invigorating 2-day workshop that provides an in-depth look at the theoretical bases for telebehavioral telehealth, and prepares licensed professionals for application for the Telebehavioral Health Professional (TBH) Certification. Designed with engaging teaching methods, this program outlines best practice issues, including how to legally practice over state lines; informed consent; intakes and assessment; privacy and confidentiality; record keeping; mandated reporting; federal laws, including HIPAA and HITECH Act, as well as state-based privacy, confidentiality and security laws. Topics also include diversity; safety protocols; preventing and handling emergencies; referrals; triage; and assigning apps. Reimbursement and technology choices for video, email, text messaging and telephones will be covered. Legal and ethical online marketing through social media and online practice management will also be covered in detail.

Ample opportunity will be created for attendees to ask questions. Over 1,000 peer-reviewed books and journal article references will be available. 


By their nature, telebehavioral health and other technologies reduce disparities and serve social justice by increasing access to care. Many people served by technology are from diverse, rural and disadvantaged socioeconomic groups. A review of the top of the 1000+ article and book reference list supplied with this workshop submission will show evidence of many studies that address disabled, poor, immigrant, refugee, minority, multicultural and multi-lingual people who need behavioral care. Our day will be spent reviewing and discussing how issues related to gender, disability and multicultural issues need to be addressed in a variety of ways when using different technologies. One of our Learning Objectives also covers these topics.

Prior to the event, participants will be:

  1. Given a form via the web to answer questions about their technology use. Their own information then, will be used to discuss technology use  in the training. (You as an association will be asked to disseminate this particular link along with the handouts prior to the training.)
  2. Asked to search their licensing board website or your state’s medical board website to identify:
    • Discipline-and-state specific requirements for telebehavioral health informed consent
    • Intake form requirements
    • Standard progress and termination note requirements
  3. Asked to bring a sample of their version of these required documents to the TBHI workshop to update with their state’s requirements for telehealth. If they find such specificity missing from the state wording for telehealth, they will be shown requirements for these documents from other states, and encouraged to write to their own state board to advocate for improved clarity in regulatory language.
Schedule, Topics, Learning Objectives and Training Methods: (subject to changes as needed)
DAY 1: Basic (Legal & Ethical Risk Management) 
 9 - 10:00 a.m. Theory & Theory Integration; Fundamentals: competencies, definitions, concepts, theory & research (evidence-base), types of technology; theory integration    Identify at least 3 ethical competencies required for ethically practicing telebehavioral health.  Video, Lecture; Interactive discussion; PowerPoint handouts; Q&A
 10 - 11:00 a.m. Legal issues: practicing over state lines, other licensure issues, privacy/confidentiality  with state and federal laws such as HIPAA & HITECH, mandated reporting, Tarasoff, suicide and abuse  Name three factors of relevance to telebehavioral health  when practicing over state or international borders.   Lecture; Interactive discussion; PowerPoint handouts; Q&A
 11- 11:30 a.m. Ethical standards & Guidelines, and Competencies and including diversity issues   Identify the single factor that differentiates a standard from a guideline  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 11:30 a.m. - Noon Assessments & Triage: Assessment instruments and processes   Name at least two ethical solutions to potential problems related to intake, and assessment in telebehavioral health.   Lecture; Interactive discussion; PowerPoint handouts; Q&A
 Noon - 1:00 p.m. LUNCH
 1 - 2:00 p.m.  Informed Consent: crisis management / handling emergencies  Intelligently discuss how the informed consent process is different from the informed consent form.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 2 - 3:00 p.m.  Required Documentation: Intake forms, progress notes termination notes; informed consent document development  Identify at least three essential ethical and legal ingredients of the telebehavioral health informed consent process.  Lecture; Interactive discussion; PowerPoint handouts; Small group breakout session -- drafting of informed consent document and discussion
 3 - 3:15 p.m.  BREAK
 3:15 - 4:00 p.m.  Multicultural & Diversity Issues: Cultural & Linguistic Challenges; Disparities, Social Justice  List 3 ways in which multi-cultural and diversity issues are relevant to telepractice.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 4 - 5:00 p.m.  Risk Management: Mock Trial  Name at least 5 ways that an unwitting clinician can get into trouble with a licensing board.  Audio recording;  small group discussion; Q&A 
DAY II: Reimbursement, Technology, Advanced Clinical & Practice Management Issues
 9 - 10:00 a.m.  Reimbursement Strategies  Identify at least three CPT codes of particular relevance. to telebehavioral health.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 10 - 10:30 a.m.  Technology Choices: telephones, video, email & text messaging   Intelligently discuss the evidence-based optimal uses of email and text messaging vs telephone and videoconferencing.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 10:30 - 10:45 a.m.  BREAK    
 10:45 - 11:15 a.m.  Video Office Set-Up; hardware (e.g. cameras, monitors); software (video platforms); room elements;  production qualities/skills  List at least two production values that could have clinical relevance when videoconferencing.   Lecture; Interactive discussion; PowerPoint handouts; Q&A
 11:15 - 11:30 a.m.  Home Offices: Legal, Ethical & Practical Issues   Identify two legal issues to consider when working from home.   Lecture; Interactive discussion; PowerPoint handouts; Q&A
 11:30 a.m. - Noon  Client/patient education --  Internet dependency issues  Describe at least 3 elements of the opening protocol to assure legal and ethical videoconferencing for telebehavioral health care.  Demonstration; Lecture; Role-play; Interactive discussion; PowerPoint handouts; Q&A
 Noon - 1:00 p.m.  LUNCH    
 1 - 2:00 p.m.  APPs Part I: How to find evidence-based apps for clinical care  List at least 3 criteria for identifying an evidence-based app.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 2 - 2:30 p.m.  APPS Part II: How to legally and ethically use apps in your practice  Name at least one process issue to keep in mind when assigning an app to a client/patient.  Demonstration
 2:30 - 3:00 p.m.  Professional Online Practice Management Part I:  Business issues for independent practitioners  working with provider groups or  privately when serving consumers in their homes  Describe what to do if an online employer asks you to deliver a service illegally.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 3 - 3:15 p.m.  BEAK    
 3:15 - 4:00 p.m.  Professional Online Practice Management Part II:  Social media tips and strategies for legal and ethical online marketing  Intelligently discuss how to legally and ethically deal with negative comments on Facebook, Yelp and other social media sites.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 4 - 4:30 p.m.  Professional Online Practice Management Part III:  Developing legal and ethical white papers, eBooks, webinars, podcasts; apps; continuity self-help programs and more  Describe at least two ethical issues to consider when developing “products” to be disseminated via the Internet.  Lecture; Interactive discussion; PowerPoint handouts; Q&A
 4:30 - 5:00 p.m.  Professional Online Practice Management Part IV:  Developing a professional websites or online directory listings   Name at least 1 illegal and unethical function commonly found on practitioner websites or directory listings.  Lecture; Interactive discussion; PowerPoint handouts; Q&A



Attendees will receive approximately 200 pages of handouts including:

  • Telebehavioral Health Institute Informed Consent Worksheet
  • Coalition for Technology in Behavioral Science (CTiBS) Competency Grid
  • PowerPoint Slides, 3x page
  • Full reference list available at http://telehealth.org/bibliography


Sample Reference List: (A B only, full 1000+ entry reference list available online)

  • American Psychological Association. (2013). Guidelines for the practice of telepsychology. Retrieved from http://www.apapracticecentral.org/ce/guidelines/telepsychology-guidelines.pdf American Telemedicine Association. (2013). Practice guidelines for videoconferencing-based online mental health services. Retrieved from http://www.americantelemed.org/practice/standards/ata-standardsguidelines 
  • Aguilera, A. & Mun~oz, R. F. (2011). Text messaging as an adjunct to CBT in low-income populations: A usability and feasibility pilot study. Professional Psychology: Research and Practice, 42, 472-78. doi: 10.1037/a0025499 Anderson, A., & West, S. G. (2011). Violence against mental health professionals: When the treater becomes the victim. Innovations in Clinical Neuroscience, 8, 34?39. 
  • Andersson, E., Ljo ́tsson, B., Hedman, E., Kaldo, V., Paxling, B., Andersson, G., & Ru ̈ck, C. (2011). Internet-based cognitive behavior therapy for obsessive compulsive disorder: A pilot study. BMC Psychiatry, 11, 125. doi:10.1186/1471-244X-11-125
  • Andersson, G., & Cuijpers, P. (2009). Internet-based and other computerized psychological treatments for adult depression: A meta-analysis. Cogn Behav Ther,38(4), 196-205.
  • Aoki, N., Dunn, K., Johnson-Throop, K. A., & Turley, J. P. (2003). Outcomes and methods in telemedicine evaluation. Telemedicine Journal and e-Health, 9, 393?401. doi:10.1089/153056203772744734
  • Backhaus, Autumn; Agha, Zia; Maglione, Melissa L.; Repp, Andrea; Ross, Bridgett; Zuest, Danielle; Rice-Thorp, Natalie M.; Lohr, James; Thorp, Steven R. (2012). Videoconferencing psychotherapy: A systematic review. Psychological Services, Vo9l (2), 111-131. http://dx.doi.org/10.1037/a0027924
  • Baker, D. C., & Bufka, L. F. (2011). Preparing for the telehealth world: Navigating legal, regulatory, reimbursement, and ethical issues in an electronic age. Professional Psychology: Research and Practice, 42, 405-411. doi: 10.1037/a0025037
  • Battaglia, C., Benson, C. L., Cook, P. F., & Prochazka, A. (2013). Building a tobacco cessation telehealth care management program for veterans with posttraumatic stress disorder. Journal of American Psychiatric Nurses Association, 19, 78-91. doi: 10.1177/1078390313483314.
  • Bee, P. E., Bower, P., Lovell, K., et al. (2008). Psychotherapy mediated by remote communication technologies: A meta-analytic review. BMC Psychiatry,8, 60.
  • Beintner, I., Jacobi, C., & Taylor, C. B. (2012). Effects of an Internet-based prevention programme for eating disorders in the USA and Germany?A meta-analytic review. European Eating Disorders Review, 20, 1-8. doi: 10.1002/erv.1130
  • Benavides-Vaello, S., Strode, A., & Sheeran, B. C. (2013). Using technology in the delivery of mental health and substance abuse treatment in rural communities: A review. The Journal of Behavioral Health Services & Research, 40, 111?120. doi:10.1007/s11414-012-9299-6


Speaker Biography:

Marlene M. Maheu, PhD started delivering her first telehealth service in 1994. Donned the “telepsychology visionary” by former APA President Pat DeLeon, PhD, JD, MPH, she is a consultant, researcher, author, trainer and keynoter. Dr. Maheu has addressed more than 20,000 professionals interested in legal and ethical best practices related to telehealth and various technologies. She serves as the Executive Director of the Telebehavioral Health Institute, Inc., where she oversees the development and delivery of professional training in telebehavioral health via an eLearning platform that has served behavioral clinicians from more than 55 countries.

For more than twenty years then, Dr. Maheu’s focus has been legal and ethical risk management related to the use of technologies to better serve behavioral health clients and patients. She has served on a dozen professional association committees, task forces and work groups related advancing telebehavioral health as well as establishing standards and guidelines for telebehavioral health. She has written dozens of peer-reviewed articles and is the lead author of multiple telehealth textbooks. Her most recent challenge is the delivery of telebehavioral screening, assessment and treatment services through a new initiative known as eHealth Interactive.

As Faculty Associate of the Nicholas A. Cummings Doctor of Behavioral Health Program, School of Health Solutions, she teaches doctoral students how to work with technology as behavioral health professionals. As Editor-in-Chief of the Telebehavioral Health News, she oversees the publication of a weekly newsletter and providing a community blog as free educational services to help TBHI’s community of more than 12,000 licensed professionals. She pioneered the development and delivery of an online conference model that culminated in the 2012-2013 Telehealth Summit, where more than 10,000 stakeholders viewed video-based telebehavioral health training via the internet. From 1994-2016, she was the Founder and Editor-in-Chief of SelfhelpMagazine, an online portal that supported millions of consumers worldwide.

As the Co-Founder and President of the Coalition for Technology in Behavioral Science (CTiBS) from 2011 to the present, she has led the nonprofit organization through several initiatives to responsibly advance the use of technology in the behavioral sciences. The initiatives include the development of interdisciplinary Telebehavioral Health Competencies and the launch of the Journal for Technology in Behavioral Science (JTiBS), which is funded and published by Springer Publishing. CTiBS is also focused on developing credentialing for telebehavioral health practitioners.

The Ohio Psychological Association is approved by the American Psychological Association to sponsor continuing education for psychologists: OPA maintains responsibility for the program and its content. Click here for OPA event policies and disclaimers.